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General inquiries

For information about Save on Energy programs other than Retrofit, please contact us toll-free at

Hours of operation:
Monday to Friday, 8 a.m. to 8 p.m.
Saturday, 9 a.m. to 5 p.m.

Retrofit program inquiries

Save on Energy now offers a support line for all Retrofit inquiries. Contact 1-844-303-5542 and trained representatives are available to talk to you about eligibility, how to apply and answer other Retrofit-related questions.

Hours of operation:
Monday to Friday, 8:30 a.m. to 5 p.m.

Heating and Cooling inquiries

For the Heating and Cooling program, contact your participating contractor for more information about program deadlines.

If an application has already been submitted, you can check the status of your rebate online.

You can also contact or call

Find your local hydro company

If you opened a project application through your local hydro company before April 1, 2019, you can find their contact information here. Enter your postal code below.

Note that some postal code areas are served by more than one company.