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HVAC | Retrofit Program

Help your customers improve their air quality and keep their work environment comfortable with upgrades to their HVAC systems.

Save on Energy retrofit incentives help your customers trim energy and equipment maintenance costs while growing their bottom lines. Your customers can receive incentives worth up to 50 per cent of project costs.


Eligibility

What kinds of businesses can receive incentives?

  • Commercial buildings, such as offices, retail and grocery stores, restaurants, hotels and warehouses;
  • Institutional buildings, such as hospitals, schools, universities, colleges, government and civic buildings;
  • Industrial buildings, such as manufacturing facilities and warehouses;
  • Multi-family buildings, such as apartments (including social housing) or condominiums; and
  • Agricultural facilities, such as dairy, swine or poultry farms, greenhouses and nurseries.

Read more about full eligibility requirements here.


Application

Deliver value to your customers by completing incentive applications on their behalf.

There are two ways to get Retrofit incentives—pick a track that best meets your customer’s project needs: prescriptive track or custom track.

  • Prescriptive track applications are ideal for quick system upgrades with incentive levels based on a predefined amount.

  • Custom track applications are designed to provide flexibility for comprehensive projects. With the exception of lighting projects, your customers could receive $800 for each KW in demand reduction or $0.10/kWh for first-year energy savings (whichever is higher). Incentives are capped at 50 per cent of the total eligible project costs.

Before applying, contact the local hydro company for guidance. Generally, to participate in the incentive program, the project must be pre-approved before work begins.

 

Prescriptive Track Applications – Air Conditioning (AC) and Rooftop Units (RTU)

Prescriptive track applications have incentive levels based on a predefined amount and make most sense for quick upgrade projects.

Complete a prescriptive track application to install a high-efficiency unitary AC unit or packaged rooftop unit. The upgrade can be a planned replacement (requires pre-installation approval by the local utility company) or an unplanned or emergency replacement (needs post-installation approval).

Pre-installation approval for planned replacements of unitary AC/RTU

Encourage your customers to be proactive and plan for a replacement before an equipment breakdown or failure to avoid disruption to their business.

Step 1:
Become an applicant representative: Complete the worksheet and pre-project incentive forms on behalf of your customer; this includes providing estimated project costs and manufacturer technical information. Your customer reviews it and submits to their local hydro company for pre-approval. To set up an account, click here. Your customer will also need an account to submit the application.

Step 2:
The local hydro company reviews the application and responds in a timely manner. A customer service representative from the company can also assist in completing the form if it requires changes at this point. Once approved, you can purchase and install the new high efficiency unitary AC/rooftop unit.

Step 3:
After the installation is complete, help fill out and submit the post-project submission information, which includes project work details and proof of payment, to your customer's local hydro company.

Step 4:
The local hydro company reviews the post-project submission and mails the incentive to your customer after it is approved.

Post-installation approval for unplanned replacements

If your customer’s packaged RTU system fails unexpectedly, you can still help them receive an incentive for an efficient replacement. You have up to 45 days to submit an application for incentives under $10,000 by following the process below.

Step 1:
Purchase and install a replacement high-efficiency unit that meets the minimum EER level identified on the application form’s incentive table.

Step 2:
Complete the Save on Energy incentive documentation on behalf of your customer and provide to their local hydro company no later than 45 days after project completion. Register for an account here. Your customer will also need an account to submit the application.

Step 3:
The local hydro company reviews the application and mails the incentive to your customer after it is approved.

Custom Track Applications

The custom track is designed to provide flexibility for a diverse range of comprehensive projects. Non-lighting incentives are based on the greater of $800/kW demand savings and $0.10/kWh first-year energy savings, up to 50 per cent of total eligible project costs.

You can help your customers receive custom financial incentives by following the steps below. As an applicant representative, contact their local hydro company to obtain relevant documents and to get help to complete the application.

Custom track incentives are based on project specifics, which may include:

  • A description of the facility baseline electricity use;
  • A description of the equipment being replaced;
  • A description of the new equipment;
  • Disposal costs of old equipment;
  • The operating schedule (days per week, hours per day, time of day); and
  • The cost of the new equipment.

Step 1:
Become an applicant representative: Complete the worksheet and pre-project incentive forms on behalf of your customer. Information requested may include product details, calculations and assumptions, as well as a project measurement and verification plan.

Your customer reviews it and submits to their local hydro company for pre-approval. To set up an account, click here. Your customer will also need an account to submit the application.

Step 2:
The local hydro company reviews the application and responds in a timely manner. A customer service representative from the company can also assist in completing the form if it requires changes at this point. They may perform a site visit to verify the baseline electricity consumption data.

Step 3:
Once the project is approved, proceed with the upgrade.

Step 4:
Complete the agreed upon measurement and verification plan, if applicable, and submit a report to the local hydro company for review. Measurement and verification plans are required for projects that include custom measures with an estimated incentive above $10,000.

Step 5:
Your customer receives payment once the local hydro company approves the project savings; the resulting incentive payment based on the post-project submission, which includes project work details and proof of payment.

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